Terms and conditions of use

By placing an order with us you agree to our sales terms, conditions and policies.

Application of Terms; Customer Acknowledgment 

These Terms constitute a binding contract between the Customer and Makhulu Computers. The Customer acknowledges agreement and acceptance of these Terms by making a purchase, placing an order or otherwise shopping on our Website (the "Site"). These Terms are subject to change without prior notice.

Purchase price

Prices are listed on our Web site, and are subject to change without notice. All prices INCLUDE VAT unless otherwise stated.

Shipping; Risk of Loss

During working hours, orders are usually processed within 2-3 hours. However, please allow up to 24 hours for your order to be processed.

Makhulu Computers typically ships out orders within one business day after they have been placed (this excludes weekends & public holidays). We try our best to ship out all orders the same day if they are paid for before 12pm.

You will receive a shipping confirmation email as soon as your order has been processed and shipped. We ship countrywide, to your door at a flat rate of R59! This is overnight (next BUSINESS day service) to major centers (2-3 days extra to REGIONAL centers), but can take a few days to outlying areas.

Please note - large items (over 2kg) might take an extra 1-2 days shipping time. All times stated above exclude weekends & public holidays. 

Makhulu Computers charges shipping and handling fees for every shipment, unless a special promotion or contract term provides otherwise; such cost includes the freight charged by the carrier, packaging, and handling.

Delivery times are estimates only and we shall not be liable for any delays caused by the delivery service.

PLEASE NOTE - We can not ship to certain townships, farms, plots or extreme outlying areas

Payment is due before shipment, unless credit terms have been arranged in advance.

We allow a maximum of 3 days to complete order payment. Failure to do so will result in the order being cancelled.

Pricing Information; Availability; Errors and omissions Disclaimer

All pricing is subject to change. We reserve the right to make adjustments to pricing, products and service offerings for reasons including, but not limited to, changing market conditions, product discontinuation, product unavailability, manufacturer price changes and errors in advertisements.

All orders are subject to product availability. Therefore, we cannot guarantee that we will be able to fulfill customer's orders.

We make every effort to ensure the accuracy of the information published on our Web site(s). However, the documents and graphics published on this site may contain technical inaccuracies or typographical errors. We make no representations about the suitability of the information and graphics presented on this site. All such documents and graphics are provided "as is" without warranty of any kind.

If an error is made and a product is listed at an incorrect price, we shall maintain the right to refuse or cancel any orders placed at the incorrect price. If the order has been confirmed and you have paid, we shall immediately issue a credit. We also do not guarantee that our prices listed on other web sites or price engines are accurate or up-to-date.

Limitation of Liability

NEITHER MAKHULU COMPUTERS NOR ITS AFFILIATES WILL BE LIABLE FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST OR CORRUPTED DATA OR SOFTWARE OR THE PROVISION OF SERVICES BY THIRD PARTIES. THE CUSTOMER AGREES THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCTS OR SERVICES PROVIDED DIRECTLY BY MAKHULU COMPUTERS OR ITS AFFILIATES, NEITHER MAKHULU COMPUTERS NOR ITS AFFILIATES WILL BE LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE RAND AMOUNT PAID BY CUSTOMER FOR THE PRODUCT(S) OR SERVICE(S) GIVING RISE TO THE CLAIM. We will not be responsible for any delays in delivery which result from any circumstances beyond our control, including without limitation, product unavailability, carrier delays, delays due to fire, severe weather conditions, failure of power, labour problems, acts of war, terrorism, general insurrection, acts of God or acts of any government or agency.

We will not be held responsible for any typographical errors including instructions, descriptions, prices or terms.

We will not be held responsible for missing, damaged, or late package delivery by the shipper.

Orders; Payment Terms

Payment is due before shipment, unless credit terms have been arranged

in advance. We allow a maximum of 3 days to complete order payment.

Failure to do so will result in the order being cancelled.

Return of merchandise (RMA) and Warranty

We want you to be completely satisfied with your purchase. Therefore, we provide a 7 day money-back satisfaction guarantee on anything you purchase from Makhulu Computers. You can return purchases with no questions asked for a refund.

All items are covered by a 12 month warranty which will be honoured directly by Makhulu Computers. All products will either be replaced/repaired/refunded depending on stock availability.

Please email us should you need to return an item. We do not reimburse your fee to ship to us, but we will pay for return shipping if the item is subject to replacement.

Refunds are subject to inspection of item(s) and all returns are subject to a 15% restocking fee if item is no longer in BRAND NEW condition. Please re-package safely and include all original product packaging.

Makhulu Computers reserves the right to refuse a refund if the item is damaged from misuse, items are missing, or if the product is altered in any way.

Makhulu Computers or its affiliates are not responsible for damage or loss

of any kind that may occur as a result of using or misusing any product

purchased from us.

Our Newsletter

Be the first to get new product info and special deals from www.mcomputers.co.za!

Periodically we send out the Makhulu Computers Newsletter with updates about our products, services, subscriber-only discounts and specials, and regular giveaway notices...

Privacy and Security

Makhulu Computers respects your personal privacy!

Any information about you, your email address, your purchases, etc. is kept confidential and NOT given or sold to ANY third party for ANY reason (unless required by a government office or by a court order). This includes your email if you opt-in to receive our newsletter.